Main help
General questions, login issues, and 87bd Contact requests, write to [email protected]
Emails from Dhaka sent, if you write the problem in the subject line in one line, the reply comes quickly
Contact 87bd support, get quick resolution
Email us, and get quick reply from the Dhaka team; account, login, and app issues are handled together at 87bd support
Download 87bd App
87bd support email address
Account help
For address change, profile update, or 87bd login issues, use [email protected]
Including username, screenshots, and device model in the first email reduces the steps by 1
Technical help
App not opening, page stuck, or APK installation stops; write to [email protected]
If you write the Android version and network name, the team can quickly identify where it's stuck
How fast will you get an email reply?
General questions
Replies usually come within 24 hours
Account verification
Usually takes 48 hours if the documents are in order
App issue
Most reports are seen within 1 business day
Dhaka office hours
The fastest response is between 10 AM and 7 PM
Alternative contact channel
Help Center
87bd Help Center has FAQ, step-by-step instructions, and answers to common problems
Here you can also find separate instructions about bKash, Nagad, and Rocket
Live note
For a quick reply, keep it short in the email; it's better not to write 2 issues in one email
If you provide a screenshot, the support team will spot the error in 1 minute
What to do step by step
1. Describe the issue
Explain in one line what is happening and which device you are using
2. Add information
Include username, time, and small screenshots
3. Send email
If sent to the correct address, the reply comes faster
4. Start
When the app is ready, try again 87bd App Open
Important notes about bKash, Nagad, and Rocket
Bangladesh users often ask about bKash, Nagad, and Rocket; in the support email, just indicate which method you used
For questions from Dhaka, Chattogram, and Rajshahi, the same rule applies; avoid money-related language, and just state the problem clearly
If written like this, 87bd support can quickly organize your mail, so provide concise information in the first line, and add the necessary screenshots later
Promo informationGeneral questions
What to write in 87bd Contact?
Enter the issue name, device, and time; keep it very concise
Where to find 87bd Help?
General questions, app instructions, and login tips are in the Help Center
How long does it take to get a
General emails take 24 hours, and verification takes a little longer
Can you mention bKash and Nagad?
Yes, but only mention them in the context of assistance
What to remember
Clear email to 87bd support makes the job easier: first line the problem, then the screenshots, and finally the contact information
Using 87bd Contact, 87bd Help, and 87bd App together helps the Dhaka team quickly locate where you are stuck